Privacy Policy

At Kew Green Hotel Wanchai Hong Kong, we strive to deliver outstanding products, services, and experiences to our customers. We value your business and, more importantly, your loyalty. We recognize that privacy is an important issue. We have developed this Privacy Policy (this ‘Policy’) to explain the practices of Kew Green Hotel Wanchai Hong Kong regarding the personal information we collect when you visit this website. Some jurisdictions also require notice concerning other means of collecting personal information; for those jurisdictions, this Policy also explains our practices regarding personal information obtained from sources other than our websites, such as written or verbal communications or information collected when you visit one of our properties.

Please read this Policy carefully before submitting your personal information (such as email address and mobile number) to us. Also, please note that we will not use your personal information for other purposes, or rent or sell your personal information to third parties without your consent. However, this Policy does not apply when the user agrees on disclosing his/her personal information for the redemption of designated products or services; when we need to respond to a legal request like a search warrant, court order or subpoena; or when we discover that the user has violated our website’s terms of use.

If you have any queries regarding our privacy policy or you’d want to opt-out from receiving marketing communications, please do not hesitate to contact us by email at pr.hkwh@kewgreenhotel.com. Our mailing address is 41-49 Hennessy Road, Wanchai, Hong Kong.

Data Collection
We may request information in several areas of our website, including but not limited to:
Our online reservation and newsletter subscription
Know your preference forms and feedback forms
Marketing programs and different types of communications (e.g. latest promotions and surveys)

The types of data we may collect include but not limited to:
Personal identification data
Country/territory of residence
Email address
Mailing address
Telephone number
Fax number
Credit card information

Provision of data is subject to your own discretion. However, please acknowledge that the service you request may not be fulfilled, in part or in whole, if the information is not provided.

Use of Data
We use your personal information to provide the services you request from Kew Green Hotel Wanchai Hong Kong, or which are part of a program you have joined or a purchase you have made, such as to facilitate: reservations, the purchase of a vacation package, purchases of hotel products (including online purchases from our website), the booking of air tickets and rental cars, membership in Heart Park Rewards, and other transactions. We also use your personal information to provide you with information about meetings and event planning, and access to specific account information for administrative purposes. In addition, we may use your personal information to: improve Kew Green Hotel Wanchai Hong Kong’s services; provide you with the desired level of hospitality; ensure our website, products and services are of interest to you; and to process enrollments and applications. We also use your personal information to provide or offer you newsletters, promotions and featured specials, and to conduct surveys, sweepstakes, prize draws, and other contests online via email, telephone, mobile/text messaging (including SMS and MMS) and postal mail.

Privacy Statement
CTG Hotel Holdings Corp., Ltd. hereby pledges our protection of your privacy. CTG Hotel Holdings Corp., Ltd. may modify or update this Policy from time to time alongside the expansion of our scope of business, so please review it periodically.

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